Comments on: Four Pillars: Confidence and trust

By: JP

JP — Tue, 09 Feb 2010 11:10:53 +0000

Hi Mark, good to hear from you. Hope all is well with Cecily and children.

By: Mark Bechmann-Hansen

Mark Bechmann-Hansen — Tue, 09 Feb 2010 09:18:20 +0000

Hi JP, it’s been a long time, hope you and the family are doing well.

Thanks for this, it’s been really helpful. I live in Norway, and they have only one word that covers both trust and confidence; I’ve been trying to explain the difference and my explanation was that confidence was task related; one has confidence in a person related to a specific task or role, trust is more about intention and motivation.

By: Ramesh Deka

Ramesh Deka — Thu, 13 Aug 2009 15:07:57 +0000

confidence is within you or an organisation or a team. Trust is outside you or an organisation. Trust builds a relationship . Confidence gives hope and motivate you to further do something Confidence gives/increases your self esteem. Trust assures you on someones ability/resonse to you. At times, confidence is built on trust level on others.
Ramesh Deka

By: vdk

vdk — Wed, 27 Jun 2007 21:56:38 +0000

Acceptance of Voting Technology: between Confidence and Trust?
http://www.cs.ru.nl/~wolterp/iTrust.pdf

In Chapter 3 the author talk about confidence and trust.

By: John

John — Wed, 07 Jun 2006 12:25:53 +0000

“People are trustworthy if they try to do what they say they will do. People are creditworthy if they can do what they say they will do. Since people often will not or cannot do what they promise, market institutions must be designed to effectively and inexpensively enforce contracts. ” Larry Harris.

http://etrading.wordpress.com/2006/06/07/trustworthiness-creditworthiness/

By: JP

JP — Wed, 07 Jun 2006 08:00:25 +0000

Martin, I agree with everything you say here. Yes, I trust that the comment comes from you. I have some collateral information, to do with your writing style and grammar and so on, but essentially I assume it is you on a trust basis.

I probably go further. I allow your comments in on an unmoderated basis, having chosen the “if someone has been allowed to post before then let them post without reference to me” facility. I cannot trust you on a per-comment basis.

I also agree on login prompts being “muda”. And that most digital ID systems are based on this false premise of zero trust, and that it needs to change. Worth a separate post one of these days.

By: Martin Geddes

Martin Geddes — Wed, 07 Jun 2006 07:18:44 +0000

That this comment actually comes from me is a matter of trust. Your level of confidence is low.

Most digital ID systems assume zero trust. In the enterprise, is any form of authenticated sign-on necessary in every system? Forget SSO, is the login prompt ‘muda’? (http://www.emsstrategies.com/dm090203article2.html)

By: JP

JP — Wed, 07 Jun 2006 06:38:17 +0000

Thanks for the comments. I too like Fukuyama; not sure that the End of History was his first book, but it was definitely the first book of his I read.

Trust and confidence have got intertwined over the years, but I think they are distinct and separate. I will post more on this. Keep the converssation going.

By: YGG

YGG — Wed, 07 Jun 2006 06:23:05 +0000

Webster says :
“Confidence: full trust. Belief in the powers, trustworthiness or reliability of a person or thing.
Trust: reliance on the integrity, strength, ability surety of a person or thing; confidence.
Trust implies instinctive unquestioning belief; Confidence implies conscious trust because of good reasons, definite evidence or past experience”.

By: Ric

Ric — Wed, 07 Jun 2006 01:48:25 +0000

Confidence: I believe someone CAN do something (i.e. they have the capability and the capacity).
Trust: I believe they WILL do something (i.e they have the intent and motivation to do so)