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Want passionate users? Get passionate employees first, and nurture their passion

October 16th, 2006 · 3 Comments · Four pillars

James Governor pointed me at this Kathy Sierra post before I’d trundled my way there (Thanks, James!).
The picture below says it all:

Kathy’s one of those people who creates extreme reactions amongst her readers, and I’ve seen raging arguments about some of her earlier posts. I can’t help but feel that at least some of the [...]

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