On VCs and Products and Services: Another very provisional post

Nic Brisbourne set this particular snowball rolling along, with his comments on one of my recent posts. I’d been talking about a future where increased commoditisation led to there being only one real sustainable differentiator, the customer experience. One of the things Nic said struck a chord with me. A discordant and jangly one. [And … Continue reading “On VCs and Products and Services: Another very provisional post”

On control: Another very provisional post

Do you remember LIFE magazine as it was in the 1960s? Amazing photojournalism. I was fourteen when it closed, and since it was one of my favourite reads and I was one of those fourteen-year-olds, I asked my father why. And he said “It grew too big and too successful“. Now that’s an extreme summary … Continue reading “On control: Another very provisional post”

Four Pillars: Because Of rather than With: A very provisional post

Yesterday my predecessor, Al-Noor Ramji, was quoted as saying that Google was BT’s “biggest threat”. You can find the story here. The reaction from many commentators was similar to that experienced by my colleague, Sean Park, when he went public with AmazonBay; they ranged from “you cannot be serious” through to “there’s some truth in … Continue reading “Four Pillars: Because Of rather than With: A very provisional post”

Musing about filters and brakes: A long post

A detour My use of “filters and brakes” was not meant to be clickbait to entice you here on false premises. This isn’t a post about cars, or anything to do with cars. This is the wrong place to come to if you want to read about cars. I’ve never owned a car. I’ve never … Continue reading “Musing about filters and brakes: A long post”

The trust level of the room

Introduction A few days ago I mused about when media is social; I particularly wanted to highlight the need to separate social media from broadcast media, and how that could take some of the toxicity and polarisation out of the environment and help bring us back to places where civil discourse is possible. Today I … Continue reading “The trust level of the room”