Being connected is important. Being connected, not channelled, is more important. Being connected, not channelled, supported by appropriate tools, is even more important.
Don’t get my drift? Go read Dave The LifeKludger’s most recent post, Isolation Kills. Speaking from personal experience, he makes a far better case for the use of social software than I ever could, as he describes the important of access as an antidote to isolation.
My thanks to Dave.