Four Pillars: On doubts and certainties

If a man will begin with certainties, he shall end in doubts; but if he will be content to begin with doubts, he shall end in certainties.

Francis Bacon (1561-1626)

Francis_Bacon.jpg

One of my favourite quotes.

Before my blog went walkabout, I had been working on the next “recap” of Four Pillars, and taking somewhat more time than I had for the previous ones. The draft posts for that recap may never materialise.

So what I thought I’d do is to share what I was writing about, an emergent “Ten Principles for Constructing the Four Pillars”: but in a summarised form, while I go about restoring the rest of the blog.

I claim no ownership of these principles, they represent a melange of ideas collected from conversations I have had and books and articles I have read. Snowballs in passing. Other than Cluetrain, of course. Which was The Kernel.

  1. Don’t get too hung up with your own propaganda. Building an enterprise architecture for the 21st century around the Four Pillars concept is not going to be easy; there is much that is nascent and emergent about the technology, and much to be learnt through experimentation; balancing an open mind with a healthy dose of scepticism is what is needed.
  2. Markets are conversations, as the Cluetrain guys said.
  3. Conversations are based on relationships. No “sound of one hand clapping” zen koan-types make relationships.
  4. Relationships thrive on trust and integrity. Whatever you have with people you cannot trust or rely on, find another word for it. Unction of the serpentine kind.
  5. Trust is based on transparency and reliability. Not evidence. But on openness. It is OK to have faith. Past-predicts-the-future is at best about transactions, and fails every time something new comes along.
  6. Transparency and reliability are rooted in identity. Relationships are only built between people who know and understand and respect each other’s identity.
  7. Identity cannot flourish without respect for privacy and confidentiality. Many laws were created with this is mind; yet the risk remains that the same laws are subverted to destroy privacy, particularly in the name of “security”. Of information, of company, of market, even of state.
  8. Privacy of the individual, the client, the patient, the citizen is paramount. This is the First Law of [Four Pillars] Information. Which is why the Dick Hardts of this world are right.
  9. No information asset can be monetised if doing so breaks the First Law of Information. This is the Second Law of [Four Pillars] Information. Any attempt to enforce or build anew Intellectual Property Rights must adhere to the First and Second Laws. Any DRM system that focuses on the monetisation before the privacy is fundamentally and fatally flawed.
  10. Only the market, a community of individuals, can establish or amend laws like these. It cannot be done by individuals like me acting alone. Or even with the help of Grassy Knoll.

Please don’t take the principles above too seriously.They sound too pompous for me right now, but it’s late, I’ve just come back from a Clapton concert, and it may be me reverting to type. There is something there, something that needs working on. Maybe a lot of working on. But something’s there.

Why was I going down this Ten Principles route? Because I felt we needed a yardstick, a frame of reference, that could be used to help us make sense of the Blefuscudian discussions we appear to be having at present. Polarised arguments relating to net neutrality, to intellectual property, to digital rights management, to identity; polarised arguments involving everyone; the more important the argument, the more impassioned and extreme the arguments.

And it’s not just Calcutta being Confused.

We need simple independent yardsticks. Even if all ten of the principles above are jettisoned in toto, only to be replaced by n better ones, then this post has succeeded.

That’s what I was trying to do in the recap that never was. Which moved from the Sermon on the Mount through Justin Hawkins of the Darkness to end with Jerry Garcia. Who knows, I may get the chance to rewrite it one day.

In the meantime, please keep the comments coming, tear my post apart and help me learn.

snowballs have no owner bar the community

I’ve been delighted with the comments, advice and mail I’ve received since “losing” the blog.

A real feeling of community. Thanks everyone.

Rumours of this blog’s death…….

….are greatly exaggerated.

I “lost” my blog yesterday. Some of you may have noticed. The hosting company had problems with one of their servers, and somehow both primary as well as backup disks died on them. Whatever backup means in that context.
I don’t like blame cultures, nor am I intrinsically litigious. These things happen and I must move on. Covenant not contract.
But it taught me something.

If I had lost the only manuscript of a novel I was writing, I might have felt different. I don’t know.
What I do know is that blogs are conversational and relational, not transactional. Which suggests that the impact of a temporarily-dead blog is different from, say, a temporarily-dead e-commerce site. Something for me to mull over.
It does mean starting over. And that will be an experience for me. Finding out what I can recover from feedburner, from newsgator, from the Google cache. And setting about restoring the blog piece by piece. Learning about what can be done about the images and the comments. Selecting the best route to achieving the restoration. Since I like restoring old books, I will enjoy doing this.
Much for me to learn. Which makes it all worthwhile. I promise to share my learning with those that are interested.
I shall return.

In the meantime, I’d appreciate your patience and your tolerance. Normal service will be resumed over the next few days.

Snowballs and pearls continued

I had asked earlier “If pearls begin with nacre then what do snowballs begin with?” in a Searlsian snowball sense. There have been a number of suggestions, ranging from flutter to nub to kernel.

I like Kernel. Thanks Sean. Let’s see what happens. If Kernel is to be the kernel then we will have a snowball…….

Four Pillars: Thinking about Generation M info consumption models

With over 12 gig of music in my iTunes, I’ve been playing with different approaches to choosing what to listen to. And trying to learn from them, taking a vicarious look at what Generation M may do.

Why? I think I’m straitjacketed, anchored and framed with my own experience, and (whether I want to admit it or not) more set in my ways than I think. But my personal corruption and inertial thought is probably more to do with classic information than multimedia information, so maybe I can stretch myself by using music as the proxy for my “information”, pretend to be Generation M for a short while. (Before my kids throw me out, screaming with laughter and ever-so-slightly embarrassed).

There’s one more reason. Something I remembered from one of Steve Job’s classic And Another Thing sessions. Probably the Panther one, when he suggested they’d been thinking of doing something about search, then realised they’d already solved it, for iTunes. And so to Spotlight.

You don’t have to agree with him. You don’t even have to like Apple. But thinking about how people access music today, how they might do so tomorrow, how they might want to do it the day after tomorrow, surely that’s worth while.

So what can I do today?

  • I can pick something out explicitly. Choose a song.
  • I can make a bulk selection. Album. Artist. Recently loaded. Recently played. Playlist. Most frequently played.
  • I can choose a sequencing rule rather than a selection, ordering the population a particular way. Alphabetical. Number of plays. Even random.
  • I can do some of these using someone else’s choices or rules, if they’ll let me. His playlist. Her most frequently played. Our collectively most recently loaded.
  • I can even do weird things like order the items by size, select a start point and then play. This is what I’ve been doing recently, puts a slightly different spin on random. It is random, yet I can inspect what’s coming. Choose a start point accordingly.

Something for us to mull over. I haven’t even begun to add collaborative filtering and voting-based refinements and commonsense boolean operations and the heuristics that can be applied. I haven’t really started documenting the mashup mindset hitting enterprise information. Or the impact of mobility. Or of telephony becoming software. All later.
But I know already that I would want to train graduates and new hires using some variant of the playlist and the most frequently played concepts.

Comments welcome.