Nic Brisbourne set this particular snowball rolling along, with his comments on one of my recent posts. I’d been talking about a future where increased commoditisation led to there being only one real sustainable differentiator, the customer experience.
One of the things Nic said struck a chord with me. A discordant and jangly one. [And no, [...]
On VCs and Products and Services: Another very provisional post
November 14th, 2006 · 7 Comments · Four pillars
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