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25 words

I liked mousewords‘ attempt at Liz Strauss’s “25 words” writing project, so I thought I’d give it a go myself:

Use what you stand for to attract customers; use what you do to retain them. Ensure they’re always free to go, and they will stay.

[Extracted and edited from this essay, which forms the kernel for my blog].

Posted in Four pillars .


11 Responses

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  1. mousewords says

    I’m bookmarking this to remind myself often! Great advice!

  2. speedy says

    reminds me of this quote..

    “If you love something, Set it free. If it comes back, it’s yours, If it doesn’t, it never was”

    Time for vendors to dare set their customers free?

Continuing the Discussion

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