Martin Geddes, while commenting on my previous post, threw a snowball at me. He recommended that anyone interested in understanding the difference between confidence and trust should read Adam Seligman’s The Problem of Trust.
I trust Martin.
So I ordered the book straightaway, and Amazon have guaranteed that they will deliver the book to me by 1pm Thursday.
I have confidence that Amazon will deliver.
I tried to figure out what I really mean by these terms, in preparation for reading the book. And what I came to was this:
I believe trust is about what a person is, about people, about relationships. It is integral and whole within itself, and is based on values and ethics. About covenant.
Trust is vulnerable. It is like faith.Â You believe someone will not do you harm.
I believe confidence is about what a person can do, about hisÂ or her abilities and skills.Â It can be segmented into degrees and levels, and is based on transactions. About contract.
Confidence is set against past achievements, and starts at zero and builds from there. Trust is set against beliefs and values, starts at 100 and builds from there.
I have no confidence in Martin’s ability to predict the finalists in this year’s World Cup. I have no confidence in Amazon’s ability to predict the finalists in this year’s World Cup.
But I trust Martin’s recommendations related to books on trust, and I have confidence in Amazon’s ability to deliver said book when they said they would.
Comments anyone? I will try and expand on this after reading the book. With issues like this, I find I learn faster if I articulate what I think I believe in the first instance. Even if all that is achieved is that I know a little bit more about what I think.
What I have written so far on identity and trust and relationships and authentication and permissioning is based on what I have stated above. As I learn more about these things, I’m sure I will change what I have written.