Information Ownership in an Information Economy: A sideways look

I’m a gregarious person: I tend to know a lot of people, and I tend to have the contact cellphone numbers for many of them. Every now and then, as a result, I get a request from Friend A, asking me for the contact numbers for Friend B. What do I do?

The first thing I try and figure out, the first gate I put the request through, is a “trusted domain” one. Do I personally know that A and B are themselves friends? If this is the case, then, most of the time, I will pass the information on. The exception is when I know that B has a different preference, explicitly shared with me, saying “Do not, under any circumstances, give my number out to others. Period.

If I am not aware of A and B themselves being friends, I do not give the information out. I offer to get in touch with B and to pass A’s contact details to her.

Wasn’t life easier when we had telephone directories and listed/unlisted numbers? Perhaps. Because now we still have the directories, but they’re personal. We still have the unlisted numbers, but they’re personally protected.

I am responsible for the contact information I hold. I am accountable for that information. Accountable to friends who have trusted me with that information. And if I pass that information on without their implicit or, in some cases, explicit, permission, I am breaking their trust in me.

This, to me, is issue number one to do with any debate on information “ownership”.

Trust.

And it’s a biggie.

When I hold information that has been given to me by someone, and where that information is “privately” held by that someone, then I am given it within a trust relationship. It is not mine to do with as I please.

That’s the simple part, when I am dealing with information as a steward, when “ownership” is clear. So let’s try a case where there is no such clear ownership. Let’s take, as an example, the record of my purchases at Amazon. Now I would argue that it is my information, and that Amazon should let me move that information around as I please. In fact, this sort of thing is one of the premises of VRM, a project you should all get to know, a project you should all get involved in.

So where was I? Oh yes, Amazon. Wanting to move “my” information around. Wanting to share information to do with Amazon purchases with others. Others like Barnes and Noble and Abebooks and Borders. As you can imagine, Amazon aren’t likely to be greatly enamoured of this idea. But it will happen. In the same way as cellphone numbers became portable across networks, in the same way as avatars are becoming portable across virtual worlds, in the same way as Sony joined the crowd and said “No DRM” today. Information portability is no longer an “if”, it’s a “when”.

But hang on a second, I hear you say. Surely that’s unfair on poor Amazon. After all, they’ve spent real money building all this infrastructure and developing all this software to track you and your purchases. How is it fair on them? Surely it’s reasonable for them to insist that the information, information they invested time and money to create, that information cannot go to their competitors?

No.

It’s not their information. Whatever the ToS says. It’s only a matter of time before that wall comes crumbling down.

So what’s going to happen next? I guess that “vendors” that act as information stewards will go one of three ways:

  • Privacy Premium: This is where the ToS agrees that it’s your information, but indicates that you have to pay a small fee for private use. They don’t claim any right to sell on the information, but ask for costs to be met when they have to package it for your (external) use. They still have complete internal rights for using the information they hold to “sell” to you, to “cross-sell” you, to “target” you, and do all sorts of weird and nasty things to you. But that’s normal.
  • Advertising Allowance: Here they won’t charge you for “your” information, provided you don’t mind receiving it in a corrupted form: the primary form is where you get the information for free, but it’s embedded with advertising; the secondary form is where you get the information clean, but they’ve got your permission to sell your details to others.
  • Service With A Smile: It’s yours to do with it what you want, completely liquid. But there’s a transaction fee any time you want to do something with the information.

All that’s fine, I hear you say, but that’s information shared between vendor and vendee. Caveat emptor. What about the cases where it’s even more complex to work out ownership? Like Friend Wheels? Where someone spends time and money creating relationship diagrams and graphical representations of all the people you know and they know and they know and and and? Who owns that?

There’s a lot for us to work out, for sure. We’re still in early days as far as information ownership is concerned, but the direction is clear.

Information is going to be like money. And we’re going to move it around like money. [We already are.] Institutions that hold information are going to be like banks. With a variety of services, and with rights and duties associated with our information, varying according to the service we sign up for.

  • Safety deposit boxes for information. They hold it, they can’t touch it, we pay a fee.
  • Current or checking accounts for information: They have limited rights to doing stuff with the information, and in exchange they pay us peanuts for it; but they don’t charge us for moving the information around.
  • Information deposit accounts: Here they pay us a lot of “interest” for the information they hold on our behalf, but we don’t have the freedom to move it around willy-nilly without penalty; there are also transaction fees.
  • Managed investments: Here they are able to give us even higher rates of “interest”; they not only pay us for the information they hold on our behalf, but beyond that, they also create new things as a result of “investing” that information, and share some element of the proceeds with us.

And guess what? In order to do all this, we’re going to have to solve two other things. Identity. Trust. Both of these are problems we have already sought to solve before. In the banking world.

Banking is about information. Markets are digital.

Old Man’s River: On The Road To Freedom

One of the things I’ve been trying to do with Old Man’s River is to stay away from the big hits, try and introduce people to stuff they wouldn’t have come across easily.

So, today:

Recommendation 3: (Album)

On The Road to Freedom. Alvin Lee and Mylon Lefevre and some very interesting sessions men.

When I was in my mid-to-late teens, one of my favourite pastimes was to take a gentle wander down Free School St, stopping at the second-hand shops, loitering with intent and going through each shop’s stock of used books, comics and, occasionally, vinyl.

An aside. For people like me, “Western” music was limited in supply those days: there were only four ways of getting it. One, you waited for the then local monopoly, Gramophone Company of India, to issue it. Because they believed in traditional forms of marketing and distribution, they were driven towards a hit culture, which meant I could buy Boney M but not Blind Faith. So if you waited for them you could be waiting a long time. A second route was to go to the Kidderpore Docks, where there was an active and open smuggler’s market straight out of Dickens. Dark and dank, ill-lit and illicit. There, amongst the t-shirts and the watches and colognes, you would occasionally come across a “Japanese” or “Singapore” copy: these had covers which were obvious photocopies of the originals, with a poor cut-and-paste of the vernacular titles over the English original, laminated in thin polythene. A third way was “taping”, when you made a copy of someone else’s album (something I didn’t like doing even then). And the fourth was the most productive: you waited for some passing hippie to sell his stash of records for drugs, and, if you were lucky, you had first dibs on his erstwhile possessions….. the Calcutta 1970s variant of the pawnshop.

Actually there was a fifth way: you had someone go abroad and bring something back for you. But in those days this was so rare it wasn’t worth counting: the number of people you knew who were going abroad roughly equalled the number of divorced people you knew. Counted on the fingers of one hand.

I digress. On the Road to Freedom. An album I bought in a second-hand store, probably as a result of hippie bartering. Absolutely fantastic. A soft and gentle album, one that grows on you the first time you listen to it. Guest musicians include Steve Winwood, George Harrison, Jim Capaldi, “Rebop” Kwaku Baah, Mick Fleetwood, Ron Wood and Boz Burrell.

By the time I heard the first four tracks I was toast. This is such a one-off album; it’s not a supergroup, it’s not cult, it’s not anything I can describe easily. Alvin Love-Like-A-Man Ten Years After Lee meets Mylon Holy Smoke Doo Dah Lefevre; friends join in, and some wonderful music was made.

It’s only recently been released on CD, four or five years ago. One of my favourite albums.

Applauding our own behinds

While returning from New York yesterday, I read David Rakoff’s Don’t Get Too Comfortable on the plane. Viciously funny. But that’s not the point of this post.

In a chapter entitled What Is The Sound of One Hand Shopping, Rakoff quotes the inimitable Lenny Bruce, saying:

Lenny Bruce described flamenco as being an art form wherein a dancer applauds his own ass

250px-Sargent_John_Singer_Spanish_Dancer

I love flamenco, in all its forms. The music, the fingerstyle guitar playing, the dancing, the atmosphere. I also love what Lenny seems to be saying, which I personally interpreted as “Be careful, don’t take yourself too seriously, otherwise passion becomes pretension.”

And I think we do need to be careful. We of the blogosphere and the A-listers, the technomemes and the Dr Seuss naming conventions and the Everything 2.0, we need to make sure we don’t take ourselves too seriously. We need to recognise that we’re nothing more than a bunch of passionate early adopters participating in a big and potentially far-reaching set of changes to how we communicate.

When I see the kerfuffle surrounding the Scoble-Facebook face-off, I begin to wonder. I really begin to wonder.

Things I expected to see in Twitter (but haven’t as yet)

When I first heard about Twitter, and during my “observe and learn” time, I worked on the (mistaken) premise that people would answer the Defining Question. “What are you doing?”

And because of that mistaken premise, I was expecting to see things happen that I haven’t really experienced so far. So what was I expecting? Let me try and explain. I’m going to call them “favours between friends”. There appear to be five types:

  • Community-based favours
  • Location-based favours
  • Experience-based favours
  • Activity-based favours
  • Returning favours

If I was an acronym-type person, I guess I would call them CLEAR favours. But I won’t.

Community-based favour example: “Is there anyone out there who knows anything about left-handed Wii wands?” Hoosgot may become a good vehicle for all community-based activity on twitter.

Location-based favour example: “Hey, if you’re going to the Apple Store then could you please buy this for me and bring it over?” “If you get the time to go by the MOMA store, I’d really appreciate it if you could pick up a Mondrian mousemat for me”.

Experience-based favour example: “I ate at TAO last summer. You just have to try the Kobe beef while you are there. Unmissable.” “I see you’re planning to watch Kite Runner. Could you tell me if it is really suitable for a 13-year old? I hear there’s some child sex abuse scenes in it.”

Activity-based favour example: “How did you feel going up to the observation level of the Empire State Building? Did it tire you, could you feel any change in atmospheric pressure?”

“Returning” favours: Any of these done on a reciprocal basis, but in covenant relationship. None of this you-scratch-my-back-I-scratch-yours manipulative nonsense. People do favours for people because people are  naturally social, generous, want to help others. Altruism is real.

So that’s what I was expecting. That people used Twitter to signal what they were actually doing, about to do, had just done, and so on. That as a result of the signals, others could participate in a bigger something, building on the signals. That as a result of this bigger something, everyone would gain.

This works when Twitter is a community, with a real understanding of “commons”. When a person has an @someone-else conversation in Twitter, it should be because both people think the community will be enriched as a result. Otherwise the conversation should be taking place somewhere else.

These were my thoughts as I began to play with twitter. I’m still learning, but I’m definitely not seeing what I expected to see, other than Hoosgot.

Of course conventions like L: and @ and ++ are useful, but only if there is some place the novice can go to to find out about such conventions. Otherwise it will become an elitist fad.

I like Twitter. I think it has real value. And, by the way, so does Facebook. A subject of a different post.

Old Man’s River: Dersu Uzala

Following on from yesterday’s post, carrying on with the experiment:

Recommendation 2: (Film)

Dersu Uzala. I could pretend to be a high-falutin’ film critic and tell you all the reasons why Akira Kurosawa is such a fantastic film-maker, why Dersu is such a fantastic film, how many Oscars and Globes and Bears and Roses the film won, and so on. But I’m not going to, because I don’t know how. What I do know how to do is to point you at imdb in case that helps you.

I was around 19 when I saw the film. Normally, wild horses would not have dragged me into a film made by a Japanese director, in Russian, with stilted English subtitles, and only available for viewing at the local Soviet Cultural Centre (if memory serves me right, this was on Lower Circular Road, maybe 10 minutes walk from where we lived in Moira St in Calcutta). When I found out that it was over two hours long, and that I couldn’t smoke in there either, wild elephants could not have dragged me in there to see it.

Yet I went. Dragged there by my girlfriend. Amazing, the wild-horse-power of the fairer sex. And sat there, rebellious, mute, uncomfortable, nicotine-withdrawn, trying my best not to show any of this.

As you can imagine from the above, I was not predisposed to like the film. Anything but. Yet, after sitting quietly for 140 minutes, I could not forget it. The acting, the photography, the starkness of the landscape, the raw yet deeply moving relationship between the two main characters.

And I love the quote for which the film became famous amongst its small but select cult following:

Why man live in box?

Yes, why indeed?

So if you get the chance, rent or buy the film. It’s powerful, it’s moving, and it teaches you something.