some things continue to be broken

A week ago, Google reached a “landmark settlement” with authors and publishers. I saw the headline somewhere, bookmarked it, told myself I must read it later. And life carried on.

Today I started catching up on “back burner” stuff, which nowadays includes unread bookmarked material. And went to this press release.

I began to read. Authors, publishers, and Google reach landmark settlement. [Good news.] Copyright accord would make millions more books available online. [Even better.] Then I got into the small print, which I reproduce here:

If approved by the court, the agreement would provide:

  • More access to out-of-print books […. ]enabling readers in the US to search these works and preview them online
  • Additional ways to purchase copyrighted books [….] further expanding the electronic market for copyrighted books in the US [….]
  • Institutional subscriptions to millions of books online [….] offering a means for US colleges, universities and other organisations [….]
  • Free access from US libraries [….] at designated computers in US public and university libraries [….]
  • [….]

You see where it’s broken? Not Google’s fault. But it needs fixing.

When you see a fork in the road, take it

That’s my second-favourite Yogi Berra quotation; the number one slot is reserved for “Nobody goes there any more. It’s too crowded.”

Some of us see forks and wonder which road to take.  Others see a single road.

That’s a point made very well by John Palfrey and Urs Gasser in Born Digital: Understanding the first generation of Digital Natives

It’s an entertaining yet serious book, a must-read for anyone interested in Generation M, the first generation of digital natives. [And as far as I can see, that includes everybody. Who wouldn’t be interested in understanding Generation M? Who can afford not to?]

I’m not going to spoil it for you by even trying to summarise it here. Instead, here’s a taster of the kind of issues covered:

  • Generations like mine view the digital world as distinct and separate from the analog world. Those that are born digital don’t know the difference, they live integrated hybrid lives.
  • It’s not just technology that’s changing, the more important changes are in culture and values. Unless we understand the value sets and perceptions of the coming generation, we’re not going to have any idea how to proceed.
  • This understanding is critical to a number of decisions facing us now and in the near future, about identity, privacy and confidentiality, intellectual property, the very internet itself. We face these decisions as individuals, parents and teachers, firms, even governments. We face these decisions in policy making, in regulation, in legislation, both locally as well as globally.
  • The consequences of getting these decisions wrong are significant. It’s not just about throwing away value, not just about wasting or delaying potential. It’s about losing touch with a generation that mankind can ill afford to ignore.
  • The issue of the digital divide is also not going to go away. So when we work on these solutions, we need to keep making sure that the inclusiveness is protected, the inclusiveness that is an integral part of the digital native value set.
  • Time is not on our side. The pace of change is escalating, and escalating fast. We need to prepare for action, informed action. The book helps us do that.

These issues are discussed in depth, fairly and objectively. Importantly, they are discussed from a standpoint of evidence rather than pure theory. The book also does all of us a big favour by having a comprehensive bibliography.

There are going to be a lot of books about the digital natives; books from a variety of perspectives, written in a variety of styles, written to a variety of standards. What Born Digital does is to provide us a benchmark, a yardstick, a reference point for all that follows.

My thanks to the authors.

The Shaping of Things to Come

It’s been a long day, coming at the end of a long week, tiring yet ultimately very fulfilling. I wanted something to read, something very special and very specific. Whatever I chose, it needed to meet the following criteria:

  • escapist and lighthearted yet not superficial and empty of meaning
  • easy on the brain, not a taxing read, yet stimulating and challenging
  • physically in the form of a book yet in essence a web creation

So I thought for a while and decided to go with another read (probably my fourth) of Bruce Sterling’s Shaping Things, designed by Lorraine Wild.

I love the book, particularly the repeated theme that people and objects are deeply connected in successive technocultures. And I sat down to read it.

After a while I took a break, made myself a green tea and checked the web for messages. And then I thought to myself, it’s been a few years since the book’s been out, let me see what the reviews have been like.

And one of the places I went to was Amazon. Stuck somewhere deep down the page, I saw this:

It made me think, now that’s the shape of things to come.

You see, I’ve never liked the traditional direct marketing model, the idea of direct mail irks me. I cannot believe that people even consider operating models with such appallingly low hit rates. [In fact, in today’s day and age, I’m surprised that people don’t rise up and rebel at all the waste of paper and postage and time and attention involved in creating and strowing around the junk mail].

My irkedness dropped down a notch or two when Google came along; now, despite the fact that we’d somehow managed to pave the cowpaths, we’d migrated a crappy model, lock, stock and barrel into the new world, at least we’d done away with the waste of paper and ink and postage and the energy costs of physical delivery.

But I was still irked. I felt cheated that we lived with such abysmal click-through levels. Conversations about this with the inestimable Doc then led to my being taught the emergent basics of VRM “at the master’s feet”, as it were.

What do customers ultimately buy after viewing this item? 83% buy the item featured on this page.

That is, at least in part, what VRM is about. Letting customers review and recommend things and then connecting those reviews and recommendations to other customers who trust the reviewers and their recommendations. Making it easy for customers to share their intentions with others, to share their actions with others, to share their likes and their dislikes. Their way.

If we get VRM right, then 83% will be a low figure. Imagine the reduction of wastage that is implied in that statement.

Neil Gaiman’s “birthday thing”

Neil Gaiman has found a fitting way of celebrating his blog’s 7th birthday. He, along with his publishers, is going to make one of his books freely available on the web. Which one?

It’s up to us. How nice. So vote away. Here’s the story, with the voting link in it.

Geist der Neuzeit: The Spirit of Modern Times

Stephen Smoliar was relentless in his insistence that I read Ferdinand Tonnies. And he was right to insist. I am now on my second, slow read of Gemeinschaft und Gesellschaft (Community and Society), as I strive to understand how he differentiated between the two and why. I will write more about what he says when I have assimilated it all, something that will take me a while. But I’m working on it.

I’m reading the Charles Loomis translation in the Dover Edition, and second time round, I spent a little more time on reading the Introduction. There, in a reference to Tonnies’ sister work to Community and Society (called Geist der Neuzeit: The Spirit of Modern Times) Loomis quotes Tonnies as follows:

In the Middle Ages there was unity, now there is atomization: then the hierarchy of authority was solicitous paternalism, now it is compulsory exploitation; then there was relative peace, now wars are wholesale slaughter; then there were sympathetic relationships amongst kinsfolk and old acquaintances, now there are strangers and aliens everywhere; then society was chiefly made up of home- and land-loving peasants, now the attitude of the businessman prevails; the man’s simple needs were met by home production and barter, now we have world trade and capitalistic production; then there was permanency of abode, now great mobility; then there were folk arts, music and handicrafts, now there is science — and the scientific method applied, as in the case of the cool calculations of the businessman, leads to the point of view which deprives one’s fellow men and one’s society of their personality, leaving only a framework of dead symbols and generalizations. 

Now there are strangers and aliens everywhere.

Leaving only a framework of dead symbols and generalizations.

Hmmmm.

I will continue to read this guy. Of that I am sure. I have to thank Stephen for his insistence, there is much I can learn about community from Tonnies, and much I can learn about things communal.