Four Pillars: Google versus Microsoft: Avoiding, not exploiting

The 13th May issue of the Economist, in its Leaders section, has an article entitled Is Google the new Microsoft?

One quote stands out. Full attribution to the Economist and all that jazz.
“…in the new era of internet services, open standards predominate, rivals are always just a click away, and there is far less scope for companies to establish a proprietary lock-in.

Try to avoid using Microsoft’s software for a day, particularly if you work in an office, and you will have difficulty; but surviving a day without Google is relatively easy.”

There is a very important point being made here, one that I feel the Economist has missed. It is in the context of “scope for companies to establish a proprietary lock-in”.

Google and its ecosystem partners do not succeed despite the prevalence of open standards.

They succeed because of them.

To succeed tomorrow, you have to avoid lock-in, not exploit it. 

Four Pillars: More on Exchanging Queens: Preparing for another Recap

Bogoljubow is endlessly optimistic. He always hopes to find new strength for his creative endeavours deep in his rich natural talent.

Bogoljubow_1925.jpg

That’s Alexander Alekhine speaking about Efim Bogoljubow, probably my favourite chess player of all time. Bogoljubow, together with Alekhine and Capablanca, became the Triumvirate, the Taylor Vardon Braid of chess at a time when chess was glorious. And, oddly enough, around the same time as TVB.

TriumTH.jpg

I love Bogoljubow, and not just for his chess playing. The Alekhine quote is a window into his attitude to life. Here are two of my favourite Bogoljubow stories:

When asked how many moves he “thought ahead”, Bogoljubow pondered for a second, flashed his teeth and said “Just one. The best”.

Commenting on a recent run of victories, he said “When I play white I win because I play white. When I play black I win because I am Bogoljubow.”

He knew something about simplification and about simplicity, while retaining style and elegance and brilliance. Without the corruption of marketing.

And maybe that’s what we need more of in IT.

A recent post by Don Marti about lightweighting, and a not-so-random walk following the honey trail from there to Rageboy and via him to David Isenberg’s Stupid Network, made me think harder about simplicity within Four Pillars. Thank you Don.

I quote from Don’s post:

What’s going on is that we’re somehow, against all odds, collectively giving ourselves permission to eliminate bullshit. And one example of lightweighting breeds another. Eben Moglen writes, “wrap the Internet around every brain on the planet; spin the planet. Software flows in the network.” In that example, the lightweight Internet standards process creates an environment suitable for peer production of software. And now lightweight software processes are enabling lightweighting of business processes that depend on that software and are increasingly embodied in it.

Permission to eliminate bullshit. Simplification.

I went on to remind myself of what David Isenberg had said in his famous essay, and was RageBoyed into the remake, which can be found here. Again, worth quoting from to illustrate the point I’ve yet to make:

Under the heading Stupid is Better, David says:

Stupid Networks have three basic advantages over Intelligent Networks – abundant infrastructure; underspecification; and a universal way of dealing with underlying network details, thanks to IP (Internet Protocol), which was designed as an “internetworking” protocol. Some key “two-fers” emerge from these basics: Users gain end-to-end control of interactions, which liberates large amounts of innovative energy; innovative applications are rapidly tested in the marketplace; and innovative companies attract more capital and bright people.

Critical points. All of them.

The abundance of the infrastructure issue is at the heart of the Net Neutrality debate. And is not about pino lefty politics or tree-hugging Ice Age predictors. Without this abundant infrastructure, we cannot gain end-to-end control of interactions, as David says. New forms of intermediation are fine provided value is created, derived and shared. Parasites and leeches are not fine. Neither is making scarcity out of abundance any sort of virtue. Without end-to-end “control” we cannot create the reliability and consistency of customer experience we need. And with end-to-end control, we can prevent the pirates of DRM from boarding our good ship. Yes, they are the pirates.
The underspecification issue is also critical. It is somewhere in the community standards and microformats spaces, a way of preventing vendor corruption of the standards process.

As soon as we have these two things, abundant infrastructure and underspecification, it becomes easier for us to scale things. Add things. Take things away. Something the digital world has promised but rarely made easy. Not because we wanted to prevent it, but because the lock-in merchants needed to.

Now maybe you get an idea as to why I was so hung up about the internet and net neutrality and identity and DRM and IPR and and and.

We have to solve these. Make the Machine Tools we need. Avoid building the safety devices and harnesses in the wrong place and for the wrong reasons and protecting the wrong people.

Then we have Foundation. With the right approach to Empire. A scalable way of providing the Four Pillars. With innovation as a way of life in the rooftops. With consistent and reliable service and fast time-to-market applications. Providing products and services the customer wants, co-created by the customer in the first place.

More later. To Be Continued.

I feel another Recap coming. After I see what comments I get from this post, what snowballs begin, what honey trails I have to follow.

Four Pillars: For Want of a Nay, Kingdoms are Lost

Have you come across the works of a guy called Cass R. Sunstein? I first got into reading him when I discovered Free Markets and Open Justice maybe a decade ago; then, when I saw the ideas he exposed in Republic.com, I knew I had to track what he does, which led to my reading Why Societies Need Dissent.

[And now, wearing my Alternative Market Models hat, he continues to be very important to me, given his focus on prediction markets and wikis and blogs and opensource software. I’m looking forward to reading Infotopia as and when it comes out. Anyone out there connected enough to get me a preview? Overstock claims over a thousand reviews, Amazon over 200, so there are lots of copies out there somewhere. I am happy to pay, of course.]

What Republic.com helped me do is reinforce my thoughts about the dangers of mutual-admiration-societies and cliques in large organisations, and to adjust my behaviour accordingly. The learning was hard but worthwhile, at least partially driven by my exposure to concepts like cyberbalkanisation through Professor Sunstein’s works. Signals that I should ensure fresh thinking entered everything I did, at the very least to prevent fossilised behaviour… something large organisations are particularly good at fomenting rather than preventing. Usually by accident, not design.
And I guess that’s why I enjoy interacting with other bloggers where I work….like Sean at Park Paradigm and Malcolm at Accidental Light. We agree on a few fundamentals, a few important fundamentals; that helps build mutual respect. And against that foundation of respect, the relationship aspect of things, we disagree on enough to make the learning valuable. We differ on nationality and age and skin colour and even hair length and number of children. Great.

The payoff comes when we discuss things like alternative compensation models for artists or the future of the BBC, when our views diverge wildly and enrich conversation. The payoff comes when we discuss things like how organisations should work and what identity means, when our views converge wildly and enrich conversation.

Much of the risk in cyberbalkanisation comes from some sort of selection bias, some process whereby dissent is kept out of the melting pot of conversation. Ideas no longer have a natural selection process and atrophy is guaranteed over time. Na na na I’m not listening. Go read Republic.com; these posts touch on the issues as part of a different snowball, and should not be seen as attempts to summarise someone else’s hard work.


Why Societies Need Dissent focuses on a different evil, something analogous to instinctive-herd-meets-charismatic-leader. How normal people respond to confident collected people spouting confident collected crap. How often charismatic leaders start believing in their own propaganda.

This is something more insiduous. Cellular replication can be very healthy when looked at in the context of the body repairing itself or rejuvenating or even growing. But here we talk about cells that are intrinsically healthy in the first place, so that a fractal imitative power-law-obeying process is obtained. Evangelical churches and even terrorist organisations have gone for a cellular approach as a result, and it works.

It only works when the unit cell is healthy and kept healthy. At some level of abstraction, a cancer cell is no different from a heretical group is no different from a treasonous platoon is no different from a software virus.

Blogs can be anti-carcinogenic from an organisation viewpoint, preventing heresies and cliquism from building up by making the process of dissent more open, the option of dissent more exercisable, the outcome of dissent less blameseeking.

Blogs can prevent some of the known evils of organisations from taking any further root. How we can become grown-up equivalents of schoolyard bullies, ganging up on the weak rather than the wrong. There is an unusual behaviour that takes place in large organisations, where heads nod and tongues affirm what is being said, not because it is right, not because it is good, but because it is said confidently and firmly and fairly and stably by someone who has the ability to lead the herd.

We like conformity. Sadly, sometimes we confuse it with teamwork. Or much worse, we assume noncomformity to be anti-team and disloyal. The Road to Ruin. This, despite all superficial commitments to the valiant efforts of the Myerses and Briggses and Belbins of this world telling us that diverse balanced teams are good.

In something approaching real tragedy, many organisations go through a painful process of attracting and hiring people with a difference to make a difference; then spend forever driving the difference out of the person. Immensely frustrating for all concerned. Blogs can help prevent this.

I’ve spoken before about this, but it is worth repeating. The Lencioni Five Dysfunctions of a Team may be dismissed by many as pop psychology, but there’s some good stuff there. If you don’t trust then you can’t share concern, express dissent. So you don’t commit; execution is flawed. And the team fails.

And all for want of a Nay.

We should stop thinking of blogs as just individual soapboxes, it may be the way we learnt about them, but it’s not the way we’re going to learn from them.

They’re very powerful conversation enablers; they help people express care and concern and dissent in non-threatening ways; they help avoid mutual-admiration-society selection bias; they build trust amongst teams; they exposes heresies and cancers; they prevent me (and people like me) from believing in our own propaganda.

We have the choice of selecting from crowd wisdom or madness; we have the choice of having emperors clothed or naked; we have the choice of having rich and diverse teams or cloning cancer cells.

Blogs are but one tool in helping us with those selections.

One tool. An important tool. One we did not have before.

Four Pillars: Opposable Thumbs: Machine Tools and Safety: A Long and Winding Post

wren.thumbnail1.jpgThumbs_up.jpg

I was at the Club of Amsterdam’s Summit for the Future for a short while last week, and found much of what was discussed very interesting, hearing from a diverse group of speakers. Even Marc Canter could not have said “Same Old Faces”. Bless him, he was there as well, his usual self.  -)

judge.jpg

One theme dominated the summit, that of risk and how we appear to treat it. Take a look at Sir Paul Judge’s presentation on Risk and Enterprise, a version of which is available here. Better still, join the RSA, more properly the Royal Society for encouragement of Arts, Manufactures and Commerce. I did, and have never regretted it.

synopsis-cover.jpg

Their Adelphi Charter work alone makes joining worthwhile. Here’s the basic blurb:

  • The Adelphi Charter on Creativity, Innovation and Intellectual Property responds to one of the most profound challenges of the 21st century:
  • How to ensure that everyone has access to ideas and knowledge, and that intellectual property laws do not become too restrictive.
  • The Charter sets out new principles for copyrights and patents, and calls on givernments to apply a new public interest test.
  • It promotes a new, fair, user-friendly, and ecfient way of handing out intellectual property rights in the 21st century
  • The Charter has been written by an international group of artists, scientists, lawyers, politicians, economists, academics and business experts.

I digress. What the opening sessions woke up in me was a different perspective on the Michael Power assertion in The Risk Management of Everything One of my key takeaways from Michael Power’s lecture was that in a world of immense post-facto regulation and extreme litigiousness, Small Print Was Taking Over. Second-order risks were influencing people’s decision-making to a point where valuable and vulnerable professional opinion and judgment were being discarded willy-nilly.

m.k.power.jpg

An aside. Maybe this is why blogs need to exist. As a counterbalance to the stultifying fossilised stuff that passes for opinion elsewhere. I’ve seen more opinion in a telephone directory…..

And maybe the bringing in of opinion into Wikipedia is what makes Wikipedia work. The Encyclopaedia Britannia had opinion. Lots of it. From some very talented and opinionated people.

But they published opinion as fact.

And today, in the world Michael Power describes so well, we have to live with a lot of fact as opinion. Because opinion is dangerous in this over-litigious world. If you don’t think the world is over-litigious, then ponder these figures from the latest issue of Fortune magazine:

  • 170% growth in the number of attorneys at the 100 top-grossing US law firms over the past 19 years. The average headcount at these firms jumped from 260 in 1986 to 702 in 2005, and their share of all working lawyers nearly doubled, to 6.4%. In 2005 these giants generated an average profit per partner of $1.1 million. Good for them. I just wish they made less money from garbage collection and gardening. Garbage like bad IPR and bad DRM. Gardening like walled-garden maintenance.

I digress again. One of the assertions made in Amsterdam was the following:

We need to make it easier for people to take personal risks, not harder. And we need to balance this move by ensuring that people are made more accountable for their actions and made to understand and acknowledge the consequences of their actions, to take responsibility as well as risk.

Instead of which, we appear to spend a lot of time and energy in preventing people from taking risks, whether as private citizens or as employees in firms.

And then we compound the problem by mollycoddling people to a point where they are insulated and absolved of personal responsibility, where consequences are neither understood nor acknowledged.
This is a nightmare in a world where blame cultures are the norm and where post-facto regulation is seen as good. Einstein did not wear SOx.

Okay, enough digressing. The point I was trying to make is that all this, the mindset and attitude, this weird world of blame-o-philia mixed with nanny-state-hood and Boys Named Sue, this Risk Management of Everything, all this has pervaded our Four Pillars Machine Tools. And could corrupt our thinking if we are not careful.

We have to learn more about us and how we developed…… I cannot but think that the experimentation with machine tools predated the invention of related safety wear, as we learnt more about the behaviour of the tools. And what to be safe about.

Instead of which, given current thinking, people seem to want to design the safety requirements before they know about the risk appetite and risk premium.

It’s worse than economists pontificating about merit goods and how They Know Best. And we have to prevent it happening. Otherwise bad IPR and bad DRM and bad Identity will be used by Nanny States Who Also Always Know Best. And we land up Channelled, not Connected.
More later.

Four Pillars: Learning from my children about Generation M

I was talking to Isaac, my 14-year old son, about BitTorrent and the Warner deal. And in the conversation, he said something worth thinking about.

As far as he is concerned, he’s happy with his laptop battery life. And anything that takes longer than that is too long for him.

M stands for Many Things. Mobility is one of them. Multitasking is another. Multimedia is a third. I am sure there are more, so I like thinking of them as the Many Things Generation.

We need to think about the constraints Generation M face and live with, however temporary those constraints might be.

160 characters for a text. Though you can send multipart texts, it counts as multiple messages. Not cool. So they tend not to send longer text messages.

SIM card driven contacts book entries. Whatever that might be, seems to vary a bit. Congregates around the 90 mark?

Battery life driven acceptable task completion time maxima. Less than 3 hours to build eternity.

I’m sure there’s a lot more. Any offers?