Sitting comfortably? Take a look at this excerpt from what appears to be a manual written maybe sixty years ago:

Do you identify with any of it? Recognise those behaviours from anywhere?

Stay seated. Now take a look at the cover page of the manual in question:

Yup. Simple sabotage, as practised and trained for by the OSS. Yes, folks, many large enterprises have been OSSified. Of course it’s not happening in your organisation, or in mine. Of course you don’t recognise any of those behaviours. Of course the shoe’s on the other foot.

And of course that shoe’s made of wood.

My thanks to Sean for pointing this out, for transporting me to Euan’s post before I’d got to it in my feed reader. [And thanks as well to Michael Walsh for sending the link to Euan in the first place.]

I’ve taken a long hard look at the manual in question. Looks genuine. Take a look for yourself, Euan links to it. If it does turn out to be a forgery, in these days of Photoshop, at least it’s a good one.

Four Pillars: The Power of Context

checkershadow illusionHave you ever seen Adelson’s Illusion?

The squares marked A and B are the same shade of grey.

I won’t spoil it for you by giving you the proof here. Instead, why don’t you go visit the original site and see for yourself? There are a number of really worthwhile illusions there. I first saw it maybe ten years ago. Like you, I’ve seen many such illusions in my time, but none of them has had the same impact as this one had. Some of you may not have seen it, so I thought I’d share it with you while musing about context.

I think context is the key differentiator for Web 2.0; whether you look at it from the viewpoint of Four Pillars: Publishing, Search, Fulfilment and Conversation, whether you’re one of those people really into the Semantic Web, whether you’re more of a Mashups person using GPS or other location-sensitive tools, whether you’re into deep dialogues and arguments about microformats or identity… it’s all about context.

Hold that thought for a minute and come for a tangential wander.

In the past, I’ve had my rants about e-mail, about spreadsheets and about presentation tools. Like with most other things, these have good uses and bad uses. For some reason, the bad uses seemed to proliferate. I like working with you so much that I’m going to copy your boss in to this conversation. I like working with you so much that I’m going to copy your boss in to this conversation and not tell you I’m doing it. I like spreadsheets and presentations so much I insist on reading them on my BlackBerry. I trust everyone so much that I’m going to keep online and offline copies of every version of every spreadsheet and presentation I’ve ever come near. I like you so much I’m going to show you a draft of something and then use something completely different at the meeting a day later. Recognise any of these?

Enterprise collaboration tools are by themselves fairly useless unless people actually want to collaborate, unless people want to share, unless people want to work together. E-mail and spreadsheets and presentation tools are by themselves not evil, but can be subverted into bad uses.

For many years I wondered why people did this, why people misused the tools. And I’ve only been able to come up with one logical explanation, one that fits with my belief that people are intrinsically good. You see, many of these tools came out during the 1970s and 1980s; during that time, many of the basic tenets of enterprise employment were being turned upside down; security of tenure went flying through the window; downsizing and rightsizing and wrongsizing were all the vogue; outsourcing and offshoring were being discovered; the war for talent had not yet begun.

Now the primary and secondary sectors had already been through all this, but not the tertiary sector. And within the tertiary sector, the term “knowledge worker” was just beginning to emerge. Maybe, just maybe, it was all a question of timing. Insecure people were learning that knowledge had power, while being presented with tools to protect, fortify, even submerge, that knowledge. Are they to be blamed for using the tools selfishly?

Okay, back to the context argument. Tools like e-mail and spreadsheets and presentations, because they were so individual and stand-alone, could be manipulated. And could be misinterpreted.

They did not come with context.

What we are seeing with Four Pillars tools, with Web 2.0 tools in general, is the very opposite:

  • The way that conversations persist allows context to be captured and shared, whether in IM or wikis or blogs
  • Modern tools for archival and retrieval, via the use of tags and non-hierarchical processes, allows context to be enriched
  • The availability of location specific information, of tags and microformats, of semantic web concepts, all coupled with better identity and authentication and permissioning, allows the enriched context to be made more relevant and timely

Context. Captured and shareable. Enriched and made available. At the right time, in the right place, to the right person.

I wish it were all that simple. Whenever I see the sheer power of the tools today, I also see the stupidities. Stupidities in the context of DRM and IPR and The Series Of Tubes and and and, which have the capacity to kill this goose before any golden eggs are laid.

Some quotes I really liked

Found these in a completely different context (a discussion group about Prediction Markets); thought that they were wonderful descriptions of the “provisionality” of blogs. See what you think.

Richard Feynman:

In physics the truth is rarely perfectly clear, and that is certainly universally the case in human affairs. Hence, what is not surrounded by uncertainty cannot be the truth.

Niels Bohr

Never express yourself more clearly than you think.

The Importance of Being Average

Or not, as the case may be.

One of my favourite pieces of apocrypha. (Ex-boss, -) if this is not true, blame Stu Berwick). And even if it is not true, it should be. So there. Ex-boss of mine on stage somewhere, part of a panel. Some other member of panel unwittingly says something like “With this tool you could raise average programmer productivity by a zillion per cent”. Moderator says “And what do you think, Mr Ex-Boss?” And he replies “When I find an average programmer I fire him“.

Read Ed Byrne on How to De-Commoditise Your Product. Read Hugh Macleod on Your Job is Not to Sell. Your Job is to De-Commoditise.

And then read The Man in the Doorway on Moving Up the Value Pyramid.

Run from being average. Get fired for what you believe in, not for being average.

Corporate lobbying and opportunity costs

Michael Massing makes an interesting point in the FT today, you can find an excerpt of the article here.

My takeaway from his comments is as follows:

  • 1. US corporates spend an awful lot of money lobbying government on a variety of issues
  • 2. The sectors that do the lobbying (eg automobiles, utilities, entertainment) spend this awful lot of money seeking to preserve the status quo
  • 3. That represents a significant opportunity cost
  • 4. They may get more bang for the buck in a global connected world by using the money to improve what they do

I must admit that I have not considered the opportunity cost aspect of the lobbying approach enough in the past. Thank you Mr Massing.