Four Pillars: Taking the Empire out of Foundation and Empire

To me this particular Empire is all to do with proprietary behaviour, be it about Lock-in Layers or Digital Wrongs or Intellectual Property Wrongs.

So let me tell some stories.
I found the picture below in Tantek Celik’s Flickr, getting there via Matt: ComicPress via my own WordPress dashboard. Thank you Tantek. Thank you Matt.
132468961_5477d96945_o1.jpg

Tantek wondered about the number of soap dispensers visible and the failure scenarios in terms of vendors, refills and service that could have led to the nonsense in the picture. You can read his Flickr “blog” here. My not-really-cynical interpretation of Dispenser Row is that there were cyclical changes in staffing in the Procurement Department, and every change meant a new vendor for things like soap and loo paper and towels and driers. And it was probably cheaper to leave the old ones there than to remove and repair the unsightly holes in the mirror.
Then I saw this story in the Financial Times, about a Chinese DVD producer who was damaging the piracy segments there by selling legal DVDs. The story included the immortal phrases below:

Some international companies have already begun to respond. Warner Home Video’s Chinese joint venture CAV Warner this month began trail sales of a modestly packaged DVD edition of The Aviator priced at just Rmb12, and already issues some DVDs in China a month earlier than in the US .

So let me get this right. If I’ve understood the story correctly, Zoke is a Chinese DVD manufacturer who made the news by launching “retail sales of The Promise just 15 days after it hit local cinemas. And the Promise DVD sold for just Rmb10 (US$1.25) — a price that contrasts with the US$20-30 typically charged for a recent-release Hollywood picture.” Those quotes are from the FT story. You can read more Zoke stories here.
What’s wrong with this picture, I keep wondering. Chinese audiences now get legal DVDs earlier than in the US, for about a twentieth of the US price. Yup, that would do it. That would kill “piracy”.

Makes you think a bit about what causes “piracy” in the first place. I think I would like DVDs at a twentieth of the price and released two weeks after the film hits the big screen. I look forward to the next unsightly mess, as there are attempts made to stop the grey exports.

Random Walk Three is around my own kitchen. Our dishwasher broke down; it was cheaper to buy new than to repair. And then I had to do this very frustrating thing. Pay twice as much to “integrate” the device into my kitchen as to have it stand-alone. I don’t know what the US market does for this, but in the UK, if I pay X for a free-standing household appliance, I tend to have to pay 2X for the easily-integrable-cover-off version. So I have the choice of paying 2X or spoiling the consistency of kitchen cabinet facades.

And this made me think of the more proprietary software vendors and how they act. They seem to think it’s okay to say to us “If you want the luxury of our stuff working with your stuff and being coherent and consistent, then you’re going to have to pay. A lot”. In any other world I would be suing someone. But try and find out what rights you have as a software consumer. Diddly squat. Or maybe that’s unfair. You have the right to inadvertent trespass on the vendor’s rights, and the privilege, no, right, of being sued if this happens.

The final random walk is a reverse reverse chronological one, looking at Tim Berners-Lee’s first blog post. I reproduce it in its entirety here:

  • So I have a blog

    Submitted by timbl on Mon, 2005-12-12 14:52. ::
    In 1989 one of the main objectives of the WWW was to be a space for sharing information. It seemed evident that it should be a space in which anyone could be creative, to which anyone could contribute. The first browser was actually a browser/editor, which allowed one to edit any page, and save it back to the web if one had access rights.Strangely enough, the web took off very much as a publishing medium, in which people edited offline. Bizarrely, they were prepared to edit the funny angle brackets of HTML source, and didn’t demand a what you see is what you get editor. WWW was soon full of lots of interesting stuff, but not a space for communal design, for discourse through communal authorship.Now in 2005, we have blogs and wikis, and the fact that they are so popular makes me feel I wasn’t crazy to think people needed a creative space. In the mean time, I have had the luxury of having a web site which I have write access, and I’ve used tools like Amaya and Nvu which allow direct editing of web pages. With these, I haven’t felt the urge to blog with blogging tools. Effectively my blog has been the Design Issues series of technical articles.

    That said, it is nice to have a machine to the administrative work of handling the navigation bars and comment buttons and so on, and it is nice to edit in a mode in which you can to limited damage to the site. So I am going to try this blog thing using blog tools. So this is for all the people who have been saying I ought to have a blog.

Thank you, Sir Tim. [Yes I did change the spelling of discourse and bizarre, please forgive my editorial foibles].

Intriguing to think that, as averred by Tim, we were willing to do the funny-angled-bracket thing and not insist on WYSIWIG.

Not any more. The consumerisation and Generation M movements have made sure of that. When we scaled out our wiki implementation, the first “customer” (i.e. non-IT) screams were for WYSIWIG. And not as a nice-to-have. But on a “what the hell are you playing at? ” basis.

Random walks over. Let’s summarise.

  • Some of the problems we have today are caused by our own buying behaviour; we think we procure well, but in software and hardware terms we’re aeons away from where we should be. And we don’t know much about decommissioning. When we get taken out to lunch, we don’t realise just how often we are lunch. Tantek’s soap dispensers are an example.
  • Some problems are caused by sheer greed on the part of some vendors. Prices that are not set by cost or by “what the market will bear”, but instead based on “what we can get away with”. The Zoke story is an example of how we can change this.
  • Yet other problems are caused by real misconceptions as to who the customer is and what rights the customer has. Whose data it is. Whose systems. Whose flows. Whose processes. And at what price. The kitchen appliance example tries to show this.
  • And yet more problems are caused by our own willingness to continue with a “holy of holies” approach to IT. Following the footsteps of doctors, lawyers, priests. You won’t understand it, it’s too complex. We know best. We have our jargon, our rituals, our secret conclave. And you can’t come in. The Berners-Lee inertia story tries to capture this.

Making software platform-independent and device-agnostic. Minimising the costs of enterprise application integration by becoming smarter at what we do, not just blindly driven by yesterday (usually vendor-defined and matured to perfection) process. Using the opensource community as our Zoke and getting things at a twentieth of the price and months early. Avoiding stupidity in DRM and IPR. Bringing a bit of Ralph Nader consumerism into our community.

And guys, it probably begins with the internet. So once again, do whatever you can to support what’s happening at Pulver.

Save the internet.

Supernova and unconversations about unconferences

I’m mildly confused by all this kerfuffle about Supernova 2006, apparently kicked off by Marc Canter’s comments on his blog. I don’t know Marc, and I do know Kevin, and I intend to be at Supernova again this year. [Disclosure: I have been on panels at Supernova before, and cannot rule out being on one again some day].

I do not understand all the arguments, and don’t claim to be an expert on any of this. I am perplexed as to how Kevin can be accused of Having the Same Old Faces at the same time as Not Inviting Some Of the Same Old Faces. I do not believe Esther Dyson bought her right to speak by CNET being a sponsor. I do not think Skype was a large company when Niklas spoke two years ago.

But maybe it’s me, and I’m confused. Of Calcutta.

All this made me think of conferences, why I go, what I expect to get out of them, which ones I go to. And it made me think of all this in the context of the way we connect and co-create today.

And here’s my take:

  • There are no audiences any more. It is better to call them communities. Gone are the days when people spouted pap from the front and people lapped up the pap in the back. Today good conferences are conversations. Active and participative.
  • There are no speakers any more. It is better to call them moderators. Moderators with some stories and some tools, but moderators nevertheless.
  • Conferences have become rites of passage, ritual meetings of communities and subcommunities. So there is always an element of Same Old Faces, and an element of Missing Same Old Faces, and an element of New Faces we’ve never heard of.
  • Community conversations take place before, during and after the ritual meetings. In many shapes and forms. Including if necessary at unconferences across the road. This is not a big deal.
  • Yesterday’s on-the-edge ritual meetings are tomorrow’s establishment programmes. We already live in a world where Skype and Amazon and Google are called “Incumbent to Watch” in the Next Net 25 by BusinessWeek. So maybe Supernova and PC Forum and O’Reilly are already establishment. And reboot is moving there. And geek dinners and barcamps and unconferences are tomorrow’s establishment. Plus ca change….

So I’m looking forward to saying hi to some of the same old faces; meeting some new ones; listening to some new stories and occasionally some old ones as well. And learning more about what it means to be at a conference in this day and age.

Especially for people who fly in from places other than the US, people like me, the Same Old Faces argument doesn’t wash. I’m looking forward to meeting Amy Jo Kim again, even though she was at Supernova last year. I think she has forgotten more about communities than I know. I’m looking forward to meeting Esther Dyson again, having missed PC Forum. I guess she sees a few Same Old Faces on her travels. I’m looking forward to finding out how Saul Klein is doing, if it’s the ex Firefly guy via some DVD rental outfit in between. Because I want to know more about collaborative filtering.

And I’m looking forward to meeting Marc Canter for the first time in Amsterdam before that -)

Boing Boing knocked off perch

For the first time in yonks, someone’s knocked Boing Boing off the peak of Technorati Mountain.

Who?
It’s someone called Page Not Found News Tools MSNBC.com -)

I guess that’s one way to make Number 1.

Check it out here.

Stepping into my personal Wayback Machine: or, 1984 Revisited

I’ve been reading the Summer 1984 issue of the Whole Earth Software Review. Some unbelievable quotes, makes me feel truly humble. Read them and see for yourself.

From Richard Dalton’s editorial titled “Enabling Computers”

  • ” A very liberating environment where you bump into electronically-linked communities of people you didn’t know were out there. Where your physical limits or disabilities don’t count. And an indicator of how revolutionary the whole computer thing may turn out to be”.

From an article called Telecommunications by Art Kleiner:

  • …Mike Greenly writes articles about the computer industry on The Source, a nationwide dial-up network. “The difference between me and a print journalist is (1) my coverage is immediate (readers had info on Steve Jobs’s launch of Macintosh just minutes after he’d finished speaking) and (2) readers can interact with me. They tell me what they’d like me to report on, and we swap information.”
  • …People play games, order products, use large-computer systems, retrieve public-domain (free) software, spin mutual fantasy stories, seek romance and stock quotations, and track their bank statements through computer networks.

Art Kleiner writing on The Personal Effects of Networking:

  • Some people move on to addiction: signing on a dozen times a day………[…..]…. Fortunately, addiction is usually short-lived. You get overwhelmed by overload and cut back, learning to filter out material. You don’t have to lose appreciation for the physical world; you can become more sensual elsewhere to compensate for the hours spent online. You can use the telephone more sparingly, scheduling calls and exchanging agendas for them in advance.

Robert Cowan on Virtual Business:

  • I believe we will soon see the emergence of “electronic store-front firms” wheren potential users will look through a computer network’s directory for service providers and contract with the most appropriate one. That provider might be located on a farm in Washington or in the heart of New York City. Geography is becoming less important as our focus shifts to […..] .. human intelligence and creativity.

Charles Spezzano (a diehard IBM PC man seeing his first Macintosh) on Breaking The Chains That Bind:

  • My real conversion to Mac, however, wasn’t spurred by anything the salesman showed me during the demonstration. I realised it on the way home. Mac has sex appeal, like an Italian sports car: it’s compact, stylish, soft and quick looking. Even without knowing exactly what I’d do with it, I’d like to have Mac sitting on a table in my living room…..[…]If I could get near it, that is. My wife and daughters would love this machine. They respect the PC, but no one loves anything made by IBM. I think that may even be an official psychiatric perversion.

From Learning/Playing by Robert Scarola:

  • The following articles and reviews all discuss products that offer a vision, selection or experience of an alternate reality. Some of these products are at the cutting edge of learning simulations and games in which the computer is an active player. Others are designed to make learning specific skills less painful, or even fun. At the moment, there are very few high-quality learning simulations for adults or for kids. But necessity is the mother of invention and I have no doubt that, even as I write this, somewhere out there in the twilight zone twentieth-century wizards are envisioning new, dynamic grand illusions and translating them into technological realities.

Art Kleiner on piracy:

  • Software piracy just brings already contradictory issues into sharper focus. If information is not free, what are public libraries? And what’s to prevent a public library from lending software?

Alfred Lee on the same subject:

  • In the state I lived in it used to be “unethical” for civil engineering firms to bid against each other for highway and other contracts. Now it is a violation of statute for the engineers to follow their ethics. Most of the software I have ever handled is accompanied by a lot of fine print alleging that by using the program — or by previously having torn open the cellophane wrapper — I have consented to a “licensing agreement”. This stipulates, usually, that I will use the disk on my own computer only and will notify the vendor and relicense my program if I change computers. Yes, an ethical question is being raised when I read that. Those lying sons of bitches and their California lawyers are trying to con me and every other God-fearing patriot out of our rights as Americans — namely, the copyright doctrine of “fair use”.

1984. What more can I say? Thank you everyone who made today possible.

Be careful what you pretend to be, because you are what you pretend to be

There’s been a sequence of fascinating comments to my post on Empowering Communities, with Clarence Fisher, Dominic Sayers and Nollind Whachell all chiming in, along with forays into Tribes Learning Communities and Kathy Sierra’s Cognitive Seduction post, coming to a temporary halt at Eve-Online.

A ravelling snowball that I’ve been following with interest, maybe even glee. But.

I think we need to keep in mind the Kurt Vonnegut quote that I used to headline this post.

Children discover things by accident and design and serendipity.

They play role-playing games as if it is second nature.

They congregate into subgroups and reform themselves as if they were born to do that.

Because they were. It is what they were born to do. It is their second nature.

And we have the opportunity to make technology their slaves in this sojourn.

Everything that learners can be provided via technology should be “as well as” rather than “instead of” their real worlds.

They need to have a First Life before they get into Second Life.

[Halley Suitt, thanks for reminding me of that in a post of yours sometime ago]

That is our duty and our joy.