Completely unintended consequences: “culture” in e-commerce

@JeniT, someone I follow on Twitter, asked this question an hour ago: Lazily, innocently, I replied: To which Jeni came back with: So as you would imagine, I had to go to the Amazon page and take a look. A proper look. And then it happened. I got lost. Completely lost. Mesmerised. Mesmerised? Mesmerised doing … Continue reading “Completely unintended consequences: “culture” in e-commerce”

Continuing with the Social Enterprise and Flows

[Note: This is the fifth in a series of posts about the Social Enterprise and the Big Shift. The first post provided an introduction and overall context; the second looked specifically at collaboration, working together; the third looked at optimising performance, enjoying work, working more effectively. The fourth, Doing By Learning, looked at how work … Continue reading “Continuing with the Social Enterprise and Flows”

Neverseconds: The channel-hopper

Most of you will know the Neverseconds story by now, it’s been top of the global Twitter trends for some time today. A story ostensibly not about brands or about money. But a lesson for brands and for money. Neverseconds is a blog. Written by a 9 year old girl. She took photographs of her … Continue reading “Neverseconds: The channel-hopper”

Become part of. Don’t control

I love Joi Ito. I’ve known him for some years now, and I’ve learnt to spend time thinking about what he shares, in person or in print. He has a habit of framing things in ways that teach me, that challenge me. Kevin Marks is also someone who I have a lot of time for. … Continue reading “Become part of. Don’t control”

Musing lazily about work and play

A decade ago, soon after becoming Global CIO at Dresdner Kleinwort Wasserstein, I started looking into how I could embed what we now call “social software” into the everyday operations of that institution. By that time we were already pioneers in the use of wikis, we were already well established in our use of instant … Continue reading “Musing lazily about work and play”