confused of calcutta

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Customer availability

November 25th, 2006 · No Comments · Four pillars

Take a look at what Sean’s been doing with The Intention Economy. I’ve tried to cover some of that space over at Shane Richmond’s blog; if you’re interested, read this piece on Customers and Differentiation.
All this brings to mind a wonderful photograph I saw over at Christopher Carfi’s Social Customer Manifesto, which I reproduce here. [...]

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Updates on NewTailBlog

November 25th, 2006 · No Comments · Four pillars

Looks like a few people like NewtailBlog; as Dave points out, people have tried it before, with varying levels of success.
Not everyone likes it, or maybe Sid was making some other point. That’s a prerogative that every one of us must have.
Stephen’s comment, following up on Sid’s, mentions the “rehearsal” attraction of blogging. I think [...]

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Being Right Forfty Per Cent of the Time

November 25th, 2006 · 2 Comments · Four pillars

One of my favourite Homerisms:
“Aw, people can come up with statistics to prove anything, Kent. Forfty percent of all people know that.”
Yes, forfty [sic]. In years to come, I’m sure we will hear about people studying the works of Matt Groening to figure out the deep philosophical [...]

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Musing about making shared-service models work

November 25th, 2006 · 3 Comments · Four pillars

For many years now, I’ve had the joy (?!?) of being involved in argument and debate about sharing in the enterprise. Sharing what? In the old days it used to be time on mainframes, as departments or even firms clubbed together to do things they couldn’t otherwise afford to do. Then it became space in [...]

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