Liz Strauss, commenting on a recent post of mine, muses about the separation of the information web from the relationship web, one data driven, one social.
You can see her post here:
I’m currently in the midst of moving house and will be without access to thÃ¨ web for a while, except via blackberry. So my comments are of necessity short.
I think the answer’s simple. We need to keep on ensuring that we build the web in a customer centric way, a la cluetrain. First relationships. Then conversation. Then transaction. Then the distinction between the two webs will disappear.
It is up to us. More later.