Of followers and followees and friends

Take a look at this study in the latest First Monday, on Twitter Under the Microscope. What it does is associate each Twitter user with three types of people: “followers” (people who “follow” the person), “followees” (people followed by the person, the declared friends) and “friends” (people who have received at least two @ messages … Continue reading “Of followers and followees and friends”

Musing about the customer perspective: Part 2

My thanks to those of you who commented, tweeted or wrote to me about my post on the customer perspective yesterday. Some of the questions raised were such that I felt a follow-up post was of value, so here goes. I’ve tried to structure it as a small number of points that clarify and simplify … Continue reading “Musing about the customer perspective: Part 2”

musing about the customer perspective

Over a decade ago, when I was working at an investment bank, one of the topics that kept coming up was “the multiprovider portal”. [Yes, it was that long ago, those forgotten times when investment banks still existed, when startups made no money, just “revenue”, and nobody cringed if you used the word “portal”]. The … Continue reading “musing about the customer perspective”

It’s that time of year: something for young children

Take a look at this: A mashup involving Google Earth, local time and Santa Claus. So that you can show your children precisely where Santa is at a given time. [The rest of the year, Santa lives at the North Pole, located just off 1 Infinite Loop, where his elves make iPhones, iPods and Macs]. … Continue reading “It’s that time of year: something for young children”

musing about education and learning useful things

This is one more of those vulnerable posts, where I share something close to my heart. There is every risk that some of you will disagree violently, flame me, stop reading my blog. There is every risk that some of you will think less of me because of the things I say. I think of … Continue reading “musing about education and learning useful things”