a blog about information
Photo courtesy of Dionna Raedeke The act of sharing involves two or more people. At least two. Sharing involves participation. Active participation. By two or more people. At least two. Not two anythings. Two people. Not machines. People. In the past I’ve written about the role of design in sharing; about why people share, … Continue reading “On sharing and appreciation”
Image courtesy AFP via The Coffee House Monsoon. A word that evokes wonderful memories in me: the welcome smell of parched earth receiving badly-needed nourishment; the happy sound of mud-heavy footballs kicked by mud-heavy children wearing mud-heavy clothes and boots; the joy of splashing through waist-high flooded streets on the way to school … Continue reading “Singin’ In The Rain”
Peter Ferdinand Drucker has influenced a great deal of my thinking, particularly about management, about organisation, about organisations, about all of business. And about the customer. After all, there is no business without a customer. As Drucker famously said (on page 61 of his seminal work Management: Tasks: Responsibilities: Practices): There is only one valid … Continue reading “The social customer”
[Note: This is the third in a series of posts I’m going to be writing on how “social” represents “personal” at scale. Right now I have no idea how many posts I’ll write, or when. It all depends on where you take the conversation. If you want to read the prior posts, they are the … Continue reading “Social is the plural of personal: Part 3”
Yesterday, in my first post on the subject, I said: “Social” is not a layer. “Social” is not a feature. “Social” isn’t a product. Social is about bringing being human back into business. About how we conduct business. About why we conduct business. Social is something in people’s hearts, in people’s beings, in their DNA. … Continue reading “Social is the plural of personal: a continuation of yesterday’s post”