Four Pillars: The Road From Damascus

When you see the sheer number of articles floating around on Microsoft versus Apple, or Google or, The Next Big Thing, it’s not surprising that there’s a tendency for your eyes to glaze over. A Road From Damascus Experience, where scales zoom upwards and attach themselves to your eyes.

I guess you feel the same about Net Neutrality. About IMS. About Viiv. About IPR and DRM in general.About Identity. About Ways to Deal With Spam. Touchy woolly amorphous partially-incomprehensible subjects, with enormous volumes of passionate literature and conversation, being machine-gunned at you from a variety of directions using diverse techniques and media.

I don’t blame you. In fact that’s part of the reason why I call this blog Confused of Calcutta. These are not easy times for anyone who is passionate about these things, about the magic that can be woven if the Information Age is allowed to reach and extend its potential.

Which is why I picked up the latest issue of New Scientist this evening, and started reading an article headlined Heavyweights fight for control of your computer. My apologies, this time around I could not link to the full text, it was hidden away behind yet another premium wall. And I read it with some loss of enthusiasm. Eyes suitably Krispy Kremed, glazed-over like doughnuts.

I’m just going to provide a commentary on the article, quoting directly as needed. Unless quotation marks are used, please assume the words are mine.

Gates called Microsoft’s competition with Google “hyper-competition”. Snore. Another antitrust lawsuit, this time brought up by Google, this time about default search engine settings on the next IE. Snore. Microsoft pours gazillions into going into direct competition with Google. Double snore.

“This time, the fundamental issue at stake is how we will use our computers in the future.” Whoa. Snores subside. Slowly wakening again.

“Underscoring the battle for domination are two visions for how and where our digital data should be stored, how we should access it and who else should see it”. Okay that does it, I am now wide awake. Metamorphosed From Dormouse to March Hare.

What had I missed? What had I not seen in its proper light? Google was a platform reliant on browsers, provided search, made money from advertising. Thinking hard about snoring again. Microsoft needed to protect the PC’s role and usefulness. Definitely a chance for some zees again…

Then wham! Saucepan and face meet. Hard. All thought of sleep gone. “The two alternative visions for the future are coming into conflict now because of improved browser technologies. Until recently, browsers could only be used to view web pages. Activities such as using word procesdsing programs, calendars, spreadsheets and viewing phots had to be done on the desktop because it took too long for conventional browsers to fetch data from a remote server each time a user wanted to access or update something.” The writer, Celeste Biever, now has my complete attention. [I’d seen some interesting work by her before, I particularly remember an article on Infocards and digital identity that Kim Cameron also commented on.]

There’s then some blurb about AJAX and broadband. About Writely and Google Calendar and Google Earth and Picasa. My simple summary: Google wants everything deliverable by browser; AJAX and broadband help, but not enough. Some Google stuff still needs to be downloaded and run locally. Nothing surprising there. Microsoft would prefer applications that “will run most effectively with a combination of browser and desktop”. Popes and bears.

The next bits started worrying me a bit. “Gary Flake, director of the company’s Live Labs in Redmond, Washington, says that not only will you have more privacy storing your digital data on your desktop than on a remote server, but certain things just cannot be done using a browser. Video editing would be frustratingly slow, for example”…..

The next bit of the article discusses how collaborative filtering could be done for music and for search by comparing personal stuff and why local disks are important for supporting all that. Fundamentally, the claim there is that local disk is good because it protects your privacy and remote storage does not.
Then we get to this: “Each user would have a file stored on their desktop that records keywords they have used for their searches. When one of their Windows Live Messenger buddies then enters the same keyword into a search, Microsoft could use what they know about you from your file to make assumptions about what your buddy is likely to be searching for.”

By the time I finished reading the article, I had reached an unusual level of concern, almost cynicism. Something I am not used to feeling.

I saw through a glass very darkly. Very very darkly.

I saw how identity and privacy and security and safety could be used to defend, even augment, bad decisions on net neutrality and on DRM. And I saw how easily it could happen. Lots to think about.

Of Snowballs and Pearls

There’s always some stimulus to write a post about something. It may come from something you read, something that comes up in physical conversation, something you see while surfing the web, whatever. And sometimes it’s none of these, it’s your personal muse.

I tend to think of this stimulus, this spark, as the thing that sets the snowball off. And I wish I had a word for it, like pearls have nacre. I don’t want to use nacre because likening blogs to pearls feels a bit presumptuous. Yet stimulus and spark and root and words like that don’t feel right either.

The sense I’m trying to capture is one which shows the opensource and shared and emergent and free and growing and energetic and creative nature of ideas in blogs, something that snowball captures well. What do we call this thing that starts a snowball? Doc, anyone else, any ideas?

Four Pillars: Preparing for Generation M

I’m sure you’ve done it hundreds of times. Gone on a random walk around the web, triggered by something you saw somewhere. Well, it was my turn yesterday.

I was getting my head together preparing for a long-delayed post. WordPress Dashboard up, the specific New Scientist article (that triggered the post in the first place) beside me. Sitting comfortably. Fingers poised, hovering above remote Apple keyboard. About to press Write Post.
And then off I went like a distracted cat. No more “elegantly poised to strike” mode.
Photo Matt had posted something about WordPress Accounts, and for some strange reason I had to take a look. Blogger’s cramp? I hear you say…. Wishful thinking -)
And that journey took me here. A conference on Connecting and Collaborating in Ottawa.

Subtitled Online Tools for the Classroom.

Take a look at the agenda. I have no idea how good the conference was, the quality of the presenters, the content, the attendees, anything.

But the agenda was enough for me. If this is now mainstream then Generation M is here. Now.

Maybe Clarence Fisher or Judy Breck or someone else knowledgeable about what’s happening in this space, (maybe Nolind Whachell?) could comment.

I am amazed. I don’t think we can get boards of public companies to attend conferences with that kind of agenda. Nor governments.  Maybe this is happening all over the world, and I am completely unaware. I’m not proud, I’m quite happy to be proven completely uninformed about this sort of thing.

Four Pillars: Fulfilment: Amazon Online Reader

Chris Locke pinged me about this. It seemed only right that I tried it out on Cluetrain….

Very interesting. I’ve played with it for a while, but have yet to try the whole shebang on an Amazon Upgrade Program book. Will do so pretty soon, but probably not tonight. Tried it vicariously anyway.
The software stayed up while I tried to check its idiotproofness. Some of the digitising wasn’t up to scratch, but everything was nevertheless readable.

Liked the way a number of the elements of fulfilment were all there in one “holistic” screen. A title, a handle with which to pick the thing up, whatever route one took to discover it. Something more than a Look Inside function, a reasonable way to flip through the book.

It was easy to pretend to buy the book. But no easy way to get back to the Online Reader, and I’m not a Back Button fan. Something they should think about. I want to be able to drop something in my cart and still page through it.

Good search, the expected levels: Amazon books, all Amazon products, the web.

Absolutely LOVE the Surprise Me feature. Now when they give me that on a StumbleUpon basis, so that I can be taken randomly to a collaboratively filtered page in a book I haven’t read, they’re cooking something. I guess they need to avoid pages that Say The Butler Did It….
Will wait to try out the Highlight Bookmark Print stuff, but it looks good. Seems to work seamlessly, do I sense AJAX?

Biggest problem? I began to feel even more frustrated than usual about my having two different Amazon personas, one for Amazon.com and one for Amazon.co.uk.  Hey Amazon, it’s time to help people like me merge the two. If eBay doesn’t care and lets me move easily between the two then so should you. I don’t want to land up with two lockers.

That’s when it gets interesting. Can I put books I buy from Barnes and Noble into my Amazon locker? Or the other way around? Am I being unreasonable? The more lockers I have, the more locks I’m going to need. One locker please for all electronic purchases. Otherwise I will have many locks many locker and each lock designed to hogtie me to something.

And then we will all start feeling like Gulliver. Millions of little irritating things tying us down. Anyone want to start a generic electronic locker business, where I can put my iTunes and my Amazon and my Harvard Business Review and my BusinessWeek and and and, come talk to me.

Which reminds me. I think Google should have a new button on its main page. Where it says Web Images Groups News. I need a button there called Wikipedia. Yes I know I can go to Wikipedia myself and search there, but why can’t I do it via Google? I think of Wikipedia like I think of Images. So there.

Four Pillars: Manipulating information: Look Ma…. Hands

One of the questions I used to pose to the graduate intake here was this:

How do you think people will interact with information in five years time? Will it be analogous to (a) bloomberg.tv (b) Excel (c) Green Screen (d) Google (e) XBox? [I avoided giving them (f) Blue Screen of Death]

All I was trying to do was to make them think. Get them to discover for themselves that all the answers are correct, that the way people interact with information is about personal choice. That it has to do with facility and comfort zone and familiarity and je ne sais quoi. To each his own. If it works for you, it works.

And that we have to build systems that bear this in mind.
If you want to take a walk up memory lane,  watch this video. I found it compelling watching.
Puts a whole new meaning to manipulating information. This kind of manual labour I could get into.